I’ve decided to incorporate this philosophy within my personal continuous improvement initiative. If I want this new philosophy to work effectively, it’s important to understand the difference between ‘identifying an issue’ and ‘complaining’ – which are both attributed to our Problem Management capacity and skills.
We might not control the problem, but we do have control over our response to the problem. A controlled problem response requires an understanding of the following:
- Who or what is effected?
- How severe is the problem?
- What is the frequency of the problem? Does it often, occasionally, rarely or never?
- What are we willing to do to resolve the problem?
- Can the problem be resolved?
- Yes – proceed with the actions necessary
- No (this is rare) – turn it into something manageable, use it as a tool to help you grow mentally, spiritually or physically
Usually, we complain just to complain.. as it’s rare for someone to complain to a person – who actually has the ability to fix the problem. Why is that? Mainly because, it’s easier for us to express our dissatisfaction with the problem – than actually fixing the problem.
Improving our quality of life, requires us taking full responsibility \ ownership of our problems and deal with them accordingly… not ‘Complaining’.
Therefore.. ‘A Man Never Complains..’